From the day of purchase your Nordic Cab its warranted for 2 years against defects in materials and workmanship.
From the day of purchase your Nordic Cab its has a limited warranty for 5 years against defects on the frame and structural static parts.
The defect must be reported within 14 days of the defect having been discovered.
Nordic Cab does not cover damage arising due to misuse (for example cuts, tears and holes in fabrics and textiles) or cosmetic damage (such as scratched or stained textiles).
Faults arising due to circumstances outside of Nordic Cab’s control shall not be rectified. Such faults include but are not limited to misuse, incorrect assembly, overloading or incorrect use of the product or accessories in relation to the written instructions, safety instructions and guidelines. Damage to the user’s vehicle, load or injury to persons or damage to their property shall also not be covered.
Wear and tear resulting from ordinary use, for example to brakes, electronic parts, tubes and tyres, as well as surface issues, defective zippers, damage to buckles, peeling coatings and discoloured textiles shall not be covered during the warranty period.
Damage caused during air transport or other transport damage (including pressure damage, tears, cuts and holes in textiles, damage to hub caps, handles and other components) shall not be covered under our warranty. In such cases, the claim for damages should be raised with the transport company.
The buyer shall be responsible for the costs associated with the return of components/products and for providing proof of purchase to the location at which the product was purchased.
Yes. We offer all spare parts for a minimum of 10 years from the date of manufacture. If we do not have the specific part in stock, we will most likely have a working solution to offer even if your model exceeds 10 years. To the extent possible, we will also strive to ensure that new developments on the Nordic Cab are also compatible with older versions.
If you have a product that has been purchased from our online store and it has faults or defects, please complete this form and send it to firstname.lastname@example.org and we will help you with this.
From the day of purchase your Nordic Cab is warranted for 2 years against defects in materials and workmanship.
From the day of purchase your Nordic Cab is has a limited warranty for 5 years against defects on the frame and structural static parts.
Read more about the warranties, repair and replacement here.