From the day of purchase your Nordic Cab its warranted for 2 years against defects in materials and workmanship.
From the day of purchase your Nordic Cab its has a limited warranty for 5 years against defects on the frame and structural static parts.
The defect must be reported within 14 days of the defect having been discovered.
Nordic Cab does not cover damage arising due to misuse (for example cuts, tears and holes in fabrics and textiles) or cosmetic damage (such as scratched or stained textiles).
Faults arising due to circumstances outside of Nordic Cab’s control shall not be rectified. Such faults include but are not limited to misuse, incorrect assembly, overloading or incorrect use of the product or accessories in relation to the written instructions, safety instructions and guidelines. Damage to the user’s vehicle, load or injury to persons or damage to their property shall also not be covered.
Wear and tear resulting from ordinary use, for example to brakes, electronic parts, tubes and tyres, as well as surface issues, defective zippers, damage to buckles, peeling coatings and discoloured textiles shall not be covered during the warranty period.
Damage caused during air transport or other transport damage (including pressure damage, tears, cuts and holes in textiles, damage to hub caps, handles and other components) shall not be covered under our warranty. In such cases, the claim for damages should be raised with the transport company.
The buyer shall be responsible for the costs associated with the return of components/products and for providing proof of purchase to the location at which the product was purchased.
Yes, and this is one of Nordic Cab’s biggest strengths. Our products are designed for longevity, ease of maintenance, and sustainability. Replacement parts/ solutions are available for a minimum of 10 years from the date of manufacture, and the robust construction makes repairs simple and straightforward.
Find Spare Parts Here
You can browse and purchase spare parts directly in our spare parts shop. If you don’t see the part you need, contact us, and we’ll assist you.
Built to Last and Be Loved Again
For child-focused products, the typical lifespan of use is 5–8 years, making them perfect for multiple children or families. For cargo models, they can last a lifetime. Nordic Cab products are year-round companions, built to handle frequent use in all conditions. With proper maintenance, they retain their value exceptionally well, offering a high resale potential to the next happy family or user.
Sustainability in Action
Our vision is centered on keeping Nordic Cabs in use, not just sold. By making replacement parts readily available and ensuring compatibility with older models, we help extend the life of every Nordic Cab. This focus not only provides excellent value but also supports a sustainable approach to outdoor gear.
Support When You Need It
We understand that parts may need replacing during its lifetime. Here’s how we’ve got you covered:
- If you can’t find the part you need in our shop, contact us, and we’ll assist you.
- Even for models older than 10 years, we can usually provide a working solution.
- We strive to make new developments and upgrades compatible with older versions.
If your Nordic Cab product, purchased from our online store, has a fault or defect, please complete this form. We’ll take care of the rest.
Nordic Cab is more than a product; it’s a long-term investment in quality, sustainability, and outdoor adventures!
The Nordic Cab is built to last and comes with robust warranty coverage:
- 2-Year Warranty: Covers defects in materials and workmanship.
- 5-Year Limited Warranty: Covers defects on the frame and structural static parts.
We offer a 50-day satisfaction guarantee—if you’re not satisfied, you can return your Nordic Cab within 50 days of purchase.
To ensure your Nordic Cab has a long lifespan, spare parts are easily available and simple to replace. This commitment to quality and support ensures you’ll enjoy your Nordic Cab for years to come.
