Support You Can Count On
Whether you’re using your bike trailer or ski sled (pulk) for outdoor adventures or your daily commute, we’re here to help. Our goal is to make sure you can enjoy your product without hassle, and we’re ready to assist whenever you need us.
Reach Us via Chat, Email, or Messenger
- Fast Responses During Chat Hours
Our chat service is available Monday, Tuesday, Thursday, and Friday, from 09:00 to 14:00 (March 28 – October 30 GMT+2 and October 31 – March 27 GMT+1). During these times, you’ll receive a response within seconds.- Even outside of chat hours, you can still write to us using the chat feature. Simply register your email address, and we’ll reply as soon as we’re back online.
- Email Replies Within 24 Hours
If you prefer email or have questions outside of chat hours, we’ll respond within 24 hours (excluding weekends and public holidays). Use the contact form below to get in touch. - SoMe messages
You can also reach us via Instagram og Facebook for quick assistance. Whether it’s a small query or a detailed question, we’ll guide you to the solution. - Warranty Form for Product Support
If you need help with a warranty issue, use our dedicated warranty form to provide details. This ensures we can assist you quickly and efficiently with any concerns regarding your bike trailer or ski sled (pulk).
Our commitment is to be available and helpful when you need us, so you can focus on enjoying your bike trailer, ski sled, or pulk to the fullest.
